Has issues, poor customer support

Yesterday it ran fine, then about 4 hours later all my cameras were gone, I tried to reload them from the backup and the whole screen changed. I contactd the company and was told it was my network. My network is fine. I even uninstalled the program, rebooted. I went as far as rebooting my modem by unplugging it and waiting 10 minutes. Re installed the program and yet, it doesn’t work. I can’t get the vendors option to work. I took a screen shot and sent it to them. Got the same snarky answer that it wasn’t their fault it was my network. I asked if the recent update to the OSX or the OS is El Capitan but have not received any work.

I need something that works. My iMac is new, barely 2 weeks old. It is unfortunate for me that there are so few programs that are out there for Foscam for the Mac.

So I give them 2 stars at this time and probably will drop down to no stars soon if I can’t get some resolution on this.

JosephToubes about uNetCams: Multicam Monitor